CampusConnect - Privacy policy
Last updated: 03/02/23
Welcome to CampusConnect! Please read this privacy policy carefully before registering for CampusConnect at your university.
The terms and conditions outlined below explain your rights and obligations as a user of CampusConnect at your chosen university.
If you do not agree with the terms of this policy you should not use CampusConnect and should not create a CampusConnect account.
What is CampusConnect:
CampusConnect is an applicant onboarding service designed to help and support new university entrants. We do this by connecting where accessible, applicants (pre-enrolment) together with others who they will be studying with (fellow applicants), current students (ambassadors), recent graduates or alumni, and staff from your chosen university. Please not that access to others in the CampusConnect network is subject to the availability of other participants and the particular
CampusConnect has three main components:
A CampusConnect Web Registration Form sent to you from your chosen university.
A CampusConnect Mobile App for applicants (Branded for your chosen university) and downloaded via the Google play or Apple App Store as instructed by your university.
An Admin Dashboard for university administrators & staff as required.
We at CampusConnect are a data processor and we will process data on behalf of your university. The purpose for which we will process your personal data is to fulfil our obligations under the terms of the agreement(s) and/or arrangements with your university.
The Privacy Policy below details how we at CampusConnect process your personal data on behalf of the university which you have applied and in accordance with the Irish Data Protection Act 2018 and the EU`s General Data Protection Regulation.
CampusConnect is a service delivered by StudyBundles Limited, a company incorporated under the laws of the
Republic of Ireland whose registered office is at The Glens, Manorhamilton, County Leitrim, Republic of Ireland
Privacy policy
Please read this policy carefully before using CampusConnect Services
Here at CampusConnect we care about protecting your data and we respect your privacy rights. We will ensure compliance with the following privacy policy when processing personal data on behalf of the university which you are attending as a current student, or as a prospective student considering or planning to study.
You should also note that by using CampusConnect, we are processing data on behalf of your university and you are also subject to your university Terms and Conditions. You should read your university Terms and conditions of use as well as reading this Privacy Policy. If there is a conflict between your university Terms and conditions and this Privacy Policy, then your university Terms and conditions will have priority
By providing your consent at registration on CampusConnect, you permit the collection and use of your personal information as described in this Privacy Policy and you agree with this Privacy Policy (last updated on 03/02/2023).
If you do not agree with the terms of this Privacy Policy, you should not use CampusConnect and should not create a CampusConnect account.
1.ABOUT OUR PRIVACY POLICY
The service called CampusConnect can be downloaded (via Google Play or App store) and/or accessed as directed by your admitting university representative.
CampusConnect is hosted, managed, supported and developed by StudyBundles Limited, registered in Ireland, a limited liability company with registered number 560434 ("StudyBundles"), its service providers or any of their respective subcontractors and any use of your personal data or content by CampusConnect, its service providers or any of their respective subcontractors in hosting, managing, supporting and developing CampusConnect is carried out on behalf of your home university.
This Privacy Policy sets out the basis on which we collect and process personal data from you or that is provided to us as a result of you registering on, downloading or otherwise using CampusConnect.
Please read this Privacy Policy carefully to understand our views and practices regarding your personal data and how we will treat it. Some functionality is available at the moment on CampusConnect and other functionality may be added in the future. When some or all of the functionality that is envisaged as being available in the future (but is not yet available) is referred to, we have indicated this by using the phrase “where the functionality is available at the time”.
It is important that you read this privacy policy together with any other privacy policy or data protection policy we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data.
2.INFORMATION WE COLLECT:
We collect several types of data depending on the way you use or interact with our services. When registering as a user of CampusConnect or during your time as a user of CampusConnect you will be asked to provide information to us. We will inform you at the time of collecting information from you whether you must provide the information to use CampusConnect or whether the provision of information requested by us is optional. We will also collect this data when you contact us directly via email or any other contact forms on the website or CampusConnect mobile application. We collect the following categories of data:
Personal Data: Personal data is data that can be used to identify a natural person directly or indirectly. Personal data we collect are name, username, email address, images, university or college name, as well as country or county of residence or nationality. It does not include data where the identity has been removed (anonymous data).
Biographic data (Special Categories of Personal Data): We may choose to verify some of the information that you give us when requesting an invitation to use CampusConnect, when registering as a user of CampusConnect or when using CampusConnect. This information collected is as follows:
Prospective students: your Profile picture and fields labelled as About me, Type of student, Area of study, Country, Start date, End date, Campus (where applicable) and Interests will be visible on the profile that may be viewed only by other registered users of CampusConnect (your “CampusConnect Profile”).
Current students (“ambassadors”): your Profile picture and fields labelled as About me, Type of student (indicating that you are an ambassador), Area of study, Start date, End data, Campus (where applicable) and Interests will be visible on the profile that may be viewed only by other registered users of CampusConnect (your “CampusConnect Profile”). You will have the opportunity to publish, review and edit your Profile, which is visible to all registered users of CampusConnect (your “Public Profile”).
Graduates (“alumni”): your Profile picture and fields labelled as About me, Type of student (indicating that you are an Alumni), Area of study, Start date, End date, and Interests will be visible on the profile that may be viewed only by other registered users of CampusConnect (your “ CampusConnect Profile”). You will have the opportunity to publish, review and edit your Profile, which is visible to all registered users of CampusConnect (your “Public Profile”).
Administrators (“Staff”): your Profile picture and fields labelled as About me, Type of user (indicating that you are a member of staff), Area of study (if applicable), and Interests will be visible on the profile that may be viewed only by other registered users of CampusConnect (your “ CampusConnect Profile”). You will have the opportunity to publish, review and edit your Profile, which is visible to all registered users of CampusConnect (your “Public Profile”).
Technical Data
Technical data when visiting the website: When you use our website for information purposes only, i.e. if you do not register or otherwise transmit information to us, we only collect the data that your browser transmits to our server (so-called "server log files"). When you visit our website, we collect the following data, which is technically necessary for us to display the website to you: Our visited website, Date and time at the time of access, Amount of data sent in bytes, Source/reference from which you reached the page, Browser used, Operating system used, IP address used (if applicable: in anonymised form). When you register on our website we also collect the above mentioned details as well as your email and password.
Technical data when accessing our mobile application: We collect information from and about the device(s) you use to access our Services, including hardware and software information such as IP address, device ID and type, device-specific and app settings and properties, app crashes, advertising IDs (such as Google's AAID and Apple's IDFA, both randomly generated numbers that you can reset by going into your device's settings), browser type, version and language, operating system, time zones, identifiers associated with cookies or other technologies that can uniquely identify your device or browser (e.g. e.g. IMEI/UDID and MAC address); information about your wireless and mobile network connection, such as your service provider and signal strength; information about device sensors such as accelerometer, gyroscope and compass.
Use of cookies: In order to make visiting our website and mobile application more attractive and to enable the use of certain functions, we use so-called cookies. These are small text files that are stored on your device. Some of the cookies we use are deleted at the end of the browser/app session, i.e. after you close your browser/app(so-called session cookies). Other cookies remain on your end device and enable us to recognise your browser/app on your next visit (persistent cookies). You can set your browser/device in such a way that you are informed about the setting of cookies and decide individually about their acceptance or exclude the acceptance of cookies for certain cases or in general. If you do not accept cookies, the functionality of our website may be limited. To learn more about cookies in general please visit www.allaboutcookies.org to learn more about the cookies we use on our website please visit our Cookie Policy.
Firebase: Our App uses the Firebase tool, which is part of the Firebase platform of Google Inc, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA, to obtain statistics on how the App is used, in particular active user numbers, session length, stability rating and storage time. Answers logs the use of the app and we evaluate user behaviour and user activity in general, i.e. not on a personal basis. For this purpose, the following data is transferred to the Analytics Engine: name and AppStore ID, build version, individual device installation key (e.g.. IDFA [iOS], Advertising ID, and Android ID), timestamp, device model, device name, device operating system name and version numbers, the language and country settings of the device (iOS), the number of CPU cores on the device (iOS), whether a device has the status "jailbreak" (iOS) or "root " (Android), app lifecycle events (iOS) and app activities (Android);
Access rights of the app: The app has optional access to the location data of your end device. We use Atlas by MongoDB, Inc, 3 Shelbourne Building, Crampton Avenue Ballsbridge, Dublin 4, Ireland ("MongoDB") as our central database. In the Atlas database, no further personal data of the users is stored except for the pseudonymised Blinkist ID. For more information on data processing by MongoDB, please see MongoDB's privacy policy.
Push notifications: To enable push notifications to be sent, a "Firebase Cloud Messaging Registration Token" is created when the app is first launched. The messages are sent via the Google Firebase Cloud Messaging service, which is provided by Google, Inc. By agreeing to receive push notifications when you first launch the app, you agree to receive the registration token and you consent to the registration token being stored on our servers and being used for sending messages.
MapBox: We use MapBox API, a service of MapBox Inc. We use MapBox to visually display geographical information. When using MapBox, MapBox also collects, processes and uses data about visitors' use of the map functions. MapBox stores a cookie on your end device. This transfers information about your use of our website and app, including your IP address, to a MapBox server in the USA and stores it there. This data is processed for the purpose of displaying the website or ensuring the functionality of the MapBox service. MapBox may pass this information on to third parties if this is required by law or if the information is processed by third parties on behalf of MapBox.
Uploadcare: We use the service uploadcare, offered by Uploadcare, LLC for uploading, processing, storing and delivering files (e.g. photos) for our web applications. In order to provide the service, some information about users is collected. This concerns IP address, request headers, uploaded data and data that is mediated to the API of uploadcare.
DigitalOcean: We use the servers of DigitalOcean, LLC. The server operated is located in Ireland (server location). The log files are created via NGINX / Apache server logs.
CampusConnect features an interactive mobile application where users can share information and content and engage in conversations. When you post or upload text, sound, images, comments, private messages, feedback sounds, video footage, graphics, quotes other material and information (user-generated content), we will process such information in accordance with the legal requirements as set out in the relevant applicable law. Information posted on the open areas of the site will be publicly accessible. Please note that by submitting user-generated content you may also be making personal data available to us.
Information about interests and preferences:
When you use the site and services, we may also collect information about you interests, preferences including for example area of study, exchange host country, exchange host city, exchange host university/college, start date, end date and travel information;
We may also collect details of your visits to CampusConnect including, but not limited to, traffic data, weblogs and other communication data
We do not collect any information about criminal convictions and offences.
3.INFORMATION ABOUT YOU WE RECEIVE FROM OTHER SOURCES
We may collect information, including personal data, from third parties and sources, such as our partners, advertisers, and integrated services. If we associate or combine information from other sources with Personal Data that we collect through the website and app, we will treat this information as Personal Data in accordance with this policy.
Your personal data is gathered through different methods including:
Direct interactions- when you provide it to us or the App Channel Operator;
Through use of cookies by an App Channel Operator; as far as we know, the App Channel Operator cookies do not collect any information from your Device that is not related to the download or use of CampusConnect; and
Through use of cookies by us placed by the App Channel Operator on the Device
You may refuse to accept these App Channel Operator cookies by activating the setting on your Device which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access or use certain aspects of CampusConnect. Unless you have adjusted your Device settings so that it will refuse cookies, we will use cookies when you open CampusConnect.
4.USES MADE OF YOUR INFORMATION & JUSTIFICATION OF USE
CampusConnect provides registered users of CampusConnect with guidance, information, opportunities for social networking, and serves as a planning tool for users in preparation for their studies at university or college.
As a user you will partake in CampusConnect, in each case where the functionality is available at the time, by:
creating and maintaining your CampusConnect Profile;
creating and maintaining Public Profile comprising the personal information and other content about you which you choose to make available on CampusConnect, so that users are able to identify you and interact with you;
publishing, writing, creating, uploading, sharing, changing, editing, saving and browsing content○ changing, editing and reviewing your CampusConnect Profile (including Public Profile) and Content which you have created and uploaded to CampusConnect;
interacting with other users and your university on CampusConnect, including by exchanging private messages and other content with other users or using CampusConnect;
sending feedback in relation to CampusConnect to us;
posting content in comments on CampusConnect;
participating in surveys, web polls and other content creation on CampusConnect as well as in any other activity that results in the ranking, rating, classification, categorisation and evaluation of content made available on CampusConnect, including your Content.
Where the functionality is available at the time, you agree that all content on your Public Profile CampusConnect may be accessed, read and saved by other registered users of CampusConnect, by us, and/or your university.
We use personal data that we have access to about you, or that you give to us, in the following ways:
to refine and improve CampusConnect and to deliver to you and other users a quality service;
to gain insight into how students, alumni, and staff use CampusConnect so that we can make improvements to its usability and your universities preparatory experience
to balance traffic on CampusConnect to ensure our users receive a consistent and reliable service;
to provide you with information regarding your programme of study which we feel may interest you by displaying this information on CampusConnect;
to comply with our legal obligations;
to allow you to access CampusConnect and to participate in interactive features of our service when you choose to do so; and
to notify you about changes to our services.
You agree that Content that you have included in your Public Profile, in your comments and feedback and in any other content you submit on public or user accessible sections of the CampusConnect will be accessible to us and may be accessible to other registered users of CampusConnect.
Other users of CampusConnect that you are connected to (”Linked Users"), like, for example, those you follow, send messages to or interact with on CampusConnect, or those you are followed by or messaged by can see some of your Content, provided this information has been made visible by you through settings of the user interface on CampusConnect from time to time. Your username may be used when you send a private message, Content or other content to another user.
We do not sell, rent, share, trade or give away any of your personal information or your content.
We will only use your email address and other contact details, which you provide us, to contact you with necessary information regarding CampusConnect e.g. security issues). We will never contact you for marketing purposes unless you have consented to such contact.
We may use your content to personalise CampusConnect for your use, including to identify materials or users that we think might interest you. For example, we may suggest you connect with another applicant or user who is on the same programme of study.
5.YOUR RIGHTS
Under the General Data Protection Regulation (EU) 2017/676, you have various rights in relation to your personal data. All of these rights can be exercised by contacting us at support@campusconnect.ie
You have the following rights in relation to your personal data
You have the right to access personal data held by us and the University
You have the right to rectify any details to ensure that your personal information is accurate
You have the right to erasure / ‘right to be forgotten’
You have the right to ask us or your university to stop processing your personal data at any time in certain circumstances
You have the right to request that the University and CampusConnect provides you with a copy of all of your personal data and to transmit your personal data to another data controller in a structured, commonly used and machine-readable format
You have the right to lodge a complaint to a supervisory authority with a supervisory authority, in particular in the Member State of your residence, place of work or the place of the alleged infringement. The Data Protection Commission in Irelandis the for us relevant supervisory authority you can contact the Data Protection Commission through their website www.dataprotection.ie.We would, however, appreciate the chance to deal with your concerns before you approach the Data Protection Commission so please contact us in the first instance.
6.DISCLOSURE OF YOUR INFORMATION TO OTHER PEOPLE
We do not disclose to any third party any of your personal information without your consent other than for the purposes specified in this Policy or where there is a legal obligation to do so. All processors acting on our behalf only process your data in accordance with instructions from us (except where they have a lawful basis to act without our instructions) and must agree to comply fully with this privacy Policy and applicable data protection. Data processors must also agree to respect confidentiality and ensure security of processing.
You understand and agree that we may disclose your personal information to the following third parties:
CampusConnect service providers and/or subcontractors (including in use in cloud computing and/or distributed content storage and delivery systems) for the purposes of hosting, managing, supporting and developing CampusConnect;
Any other service providers of your university relating to or in connection with CampusConnect
to protect the rights, property or safety of your university, where we have a legal obligation to do so or on the basis of our legitimate interests (e.g. when using agents, hosting providers, tax, business and legal advisors, customer care, accounting, billing and similar services that allow us to perform our contractual obligations, administrative tasks and duties efficiently and effectively).
If there is specific functionality on CampusConnect to deal with disclosure of data, we will tell you when information about you may be provided to third parties by us in ways other than those explained above; you will have the option to prevent such information sharing at the time that we tell you.
The personal data that we collect from you is processed and stored on our secure computing devices in the UK & Ireland, or those of our hosting partner
Data processing outside the EEA
Where we need to transfer personal data to processors outside of the EEA, we will do so within an acceptable transfer mechanism in compliance with GDPR. CampusConnect will ensure that these providers/processors/sub-processors must sign data processing agreements undertaking to protect the integrity and confidentiality of personal data and not to engage sub-processors without prior written approval of the Data Controller. CampusConnect shall ensure that Sub-processors who process Personal Data outside the EEA on its behalf provide sufficient and necessary safeguards pursuant to Article 45 of the GDPR and appropriate safeguards in place pursuant to Article 46 of the GDPR and guarantees to ensure legal compliance, protection and confidentiality obligations set out in the GDPR
To ensure that your personal information does receive an adequate level of protection outside the EEA we use the following protection measures:
Transferring to countries approved by the European Commission.
Using standard contractual clauses which have been assessed by the European Commission as having adequate standards of data protection.
Further details in respect of protective measures used outside of the EEA are available on request.
7.TIPS AND WARNING
The use by you of CampusConnect is at your sole risk.
From time to time software providers are the target of third parties acting illegally and masquerading as legitimate entities. If you are in doubt about the authenticity of any source of any communication purporting to be from CampusConnect, please let us know by contacting us at the following details support@campusconnect.ie
CampusConnect may, from time to time, contain links to and from the websites of student organisations, charities, government agencies, other educational bodies with which we have some association or with which we have no association. If you follow a link to any of these websites, please note that these website operators have their own terms and conditions and/or privacy policies and that we do not accept any responsibility or liability for these terms and conditions, policies or for the activities on those websites. The fact that we link to a third party website is not an endorsement, authorisation or representation of our affiliation with that third party.
8.MINORS
We do not knowingly collect or hold information about children under the age of 16. If we become aware that a child under the age of 16 has provided us with personal information, we will take steps to either delete it as soon as possible or to ensure that the child has the consent of an appropriate adult to download CampusConnect. If a parent or guardian becomes aware that a child (a person under the age of 16) has provided us with personal information without their consent, please contact us on support@campusconnect.ie
9.SECURITY AND CONTROL OF YOUR PERSONAL DATA
CampusConnect respects your privacy and takes steps reasonably necessary to ensure that your data is treated securely in accordance with this Privacy Policy so as to protect it against illegal access, alteration, disclosure or damage
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. We shall ensure that all employees, agents, contractors and other third parties who shall have access to your personal data will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
Your passwords are stored on CampusConnect servers in encrypted form. We do not disclose your account details to anyone except when legally required to do so. It is your responsibility to keep your password secure. Do not share your password with anyone. You are responsible for the security of your password.
You should be aware that when you voluntarily disclose personally identifiable information and agree to make that information public on CampusConnect via your Public Profile, Content, in private messages or in other areas of CampusConnect that information can be collected, correlated and used by third parties outside of our control. These third parties or other CampusConnect users may use your information to send you unsolicited messages, and such activities are beyond our control. Please do not post any personal information on CampusConnect, especially in your Public Profile or in other public areas that you wish to keep private.
CampusConnect has implemented several layers of security including for example by forcing HTTPS connections when you submit or amend your password or by terminating user sessions when you have not used CampusConnect for an extended period of time. We also have a role-based access policy and we regularly scan the site. Unfortunately, given the evolving nature of the internet, the transmission of data and information via the internet is not completely secure as cybercriminals constantly invent new technologies to access, intercept or acquire data on the internet. Although we will do our best to protect your personal data, we cannot warrant or guarantee the security of your data and Content transmitted to CampusConnect; any transmission is at your own risk. Once we have received your Content, we will use strict procedures and security features to try to prevent unauthorised access. You acknowledge that we are not responsible for the unlawful interception, interference, acquisition, or disclosure of Content provided by you or to you via the internet except where such acts result from our negligence or wilful misconduct. To the extent permitted by the law, you hereby release us from any and all claims arising out of or related to the processing of your content in any unlawful manner.
Pursuant to this Policy, CampusConnect as Data Processors must assist the Data Controller in meeting its GDPR obligations in relation to its security of processing including taking reasonable measures to assist the Data Controller in protecting the security, privacy and confidentiality and nondisclosure of personal data, pseudonymisation of personal data, undertaking data impact assessments as well as to inform Data Controller of any personal data reach by Data Processors, its sub-processors, or any other third parties acting on Data Processor’ behalf as quickly as possible and in any event within 48 hours of becoming aware of a personal data breach.
To assist the Data Controller in complying with obligations relating to pseudonymisation of personal data under article 28 of the GDPR, CampusConnect as Data Processor must agree to Data Controller’s audit and inspection measures and provide whatever information required by the Data Controller to ensure that data processors are complying with the said data protection measures. To ensure security of processing, CampusConnect as Data processors must notify Data Controller if it is asked or required to do something that will infringe the GDPR or other data protection law of the EU or a member state.
CampusConnect as Data Processor agrees that nothing contained in this Policy shall be construed to relieve them of their own direct responsibilities and liabilities under the GDPR.
In addition, CampusConnect as Data Processor agrees to indemnify and hold harmless the Data Controller against all loss, damage, costs, expenses and liabilities that Data Controller may suffer as a result of any claim or threatened claim by any third party relating to the Content (including without limitation a claim for breach of security, confidentiality or privacy of personal data or breach of its data protection obligations under any relevant data processing agreement between the Data Processor and Data Controller.
10.KEEPING YOUR INFORMATION
We will keep your personal data that we have collected from you for as long as is necessary to provide content and services to you and to perform any contract between you and CampusConnect or as otherwise required by applicable data retention laws. CampusConnect will delete all personal data which is no longer needed for the purposes stated in this Policy. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you. With regard to personal data processed for performance of contract, CampusConnect as Data Processors must delete or return all such personal data to the Data Controller as requested at the end of the contract.
To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.
In some circumstances you can ask us to delete your data: see your legal rights below for further information.
In some circumstances we will anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.
11.IP ADDRESSES AND COOKIES
Log Files and Server Data in relation to Google`s Firebase (5. d.) Our website/app uses Google Firebase (Google LLC,1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, "Google"). This service also processes personal data, among other things. In most cases, these are "instance IDs" that are provided with a time stamp. These IDs are assigned to a specific user and allow the linking of different events or processes. This data does not allow us to draw any conclusions about the specific user. We do not personalise the data. We process this aggregated data to analyse and optimise user behaviour, for example by evaluating crash reports.
You may opt-out of certain Firebase features through your mobile device settings, such as your device advertising settings or by following the instructions provided by Google in their Privacy Policy: https://policies.google.com/privacy.
For Android: Settings > Google > Ads > Reset Advertising ID.
For iOS: Settings > Privacy > Advertising > No Ad Tracking.
Wherever possible, we use servers located within the EU.
The lifespan of a cookie depends on its purpose and how you interact with it:
Session Cookies – these are temporary cookies that are placed on your device during your browsing session and then automatically erased when you close your browser.
Persistent Cookies – these are designed to last for a pre-defined period of time, which varies depending on the nature of the cookie. Persistent cookies stay in your browser until they reach their individual expiry date or you manually delete them.
Which cookies are used on our Site and App?
Essential Cookies/Strictly Necessary Cookies – These cookies are those cookies which a website could not operate without. These include cookies such as login cookies and shopping cart cookies.
Functional Cookies – These cookies recognise you when you return to a website, remember your preferences and provide enhanced, more personalised features.
Performance Cookies – Performance cookies, along with other information, allow websites to calculate the aggregate number of people using a website and which features of a website are the most popular. This information is generally used to improve the website and the way visitors are able to move around it.
Is consent needed to use cookies?
Essential/Strictly Necessary Cookies – We do not need your consent to store and access essential cookies on your device, although you can still block or delete them.
Other (“non-essential”) Cookies – We may only store and access non-essential cookies on your device with your permission. You are not obliged to give consent to our use of non-essential cookies. If you do give your consent and then change your mind, you can still delete any cookies that have already been placed.
Cookies contain information that is transferred to your Device. On revisiting CampusConnect our computer server will recognise the cookie, giving us information about your last visit. The cookies we use help us to improve CampusConnect and to deliver a better and more personalised service. They enable us:
to allow you to enter CampusConnect without explicitly typing in your user name and password every time;
to estimate our audience size and usage pattern;
to store information about your preferences, and so allow us to customise CampusConnect according to your individual interests; and
to speed up your use of the CampusConnect and searches.
You can manage your cookie settings using the setting options listed below or by configuring your browser settings. Most browsers are preset to accept cookies by default. However, you can configure your respective browser so that it only accepts certain cookies or not at all. You can also use your browser settings to delete cookies already stored in your browser or to have the storage period displayed. Furthermore, it is possible to set your browser to notify you before cookies are stored. Since the various browsers can differ in their respective functions, we ask you to use the respective help menu of your browser for the configuration options. If you would like a comprehensive overview of all third-party accesses to your Internet browser, we recommend that you install specially developed plug-ins for this purpose. For information on how to control your cookies go to www.allaboutcookies.org. or follow the below instructions.
You can find out how all this works in detail in the help function of your browser.
Disabling cookies in Internet Explorer
Select the "Tools" menu and then "Internet Options"
Click on the "Privacy" tab.
Select the appropriate setting.
Disabling cookies in Google Chrome
Click Settings > Advanced.
Under Security and Privacy, select Content Settings.
Click on "Cookies".
Disabling cookies in Safari
Go to Preferences > Privacy.
Click on "Remove all website data".
Disabling cookies in Firefox
Select the "Tools" menu and then "Options"
Click on the "Privacy" icon.
Click on the "Cookie" menu and select the desired options.
Disabling cookies in Opera
Opera 6.0 and later versions
Go to the "File" > "Preferences" menu.
You can also delete Cookies following the links embedded below
Delete cookies in Google Chrome
Delete cookies in Mozilla Firefox
Deleting Flash cookies
Delete cookies in Microsoft Internet Explorer
Delete cookies in Opera
Delete cookies in Safari
However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.
CampusConnect ensures compliance with the Irish DPC new cookie policy guidance requirements, which includes:
Ensuring that no non-necessary cookies and similar technologies (including local storage objects or “flash” cookies, software development kits (“SDKs”), pixel trackers (or pixel gifs), “like” buttons and social sharing tools, and device fingerprinting technologies) are set on the landing page of our site or app;
Obtaining users’ consent by implementing a cookie banner or pop-up is acceptable, provided that:
the cookie banner or pop-up outlines that the organization is requesting consent for the use of cookies and similar technologies for specific purposes, and allows the user to reject non-necessary cookies and similar technologies, or to request more information about the use of cookies and similar technologies. Wording such as “by continuing to use the site, you consent to the use of cookies” is no longer permissible;
the cookie banner or pop-up is not designed in a way that “nudges” a user into accepting cookies over rejecting them. In practice, if there is an “accept” button on the banner, the banner must give equal prominence to a “reject” button, or to an option which brings users to a second layer of information and allows them to manage their cookie settings; and
this second layer of information provides more detailed information about the types and purposes of cookies or other technologies being set, and the third parties who will process information collected when those cookies and similar technologies are deployed. It also must provide users with options to accept or reject such cookies/similar technologies by cookie type and purpose, e.g., via checkboxes that must not be pre-checked, or sliders that must not be set to “on” by default. Checkboxes or sliders should be clearly marked as “on” or “off”, even if they also have a binary color choice so that users do not have to guess at their functionality.
Users shall be able to change their cookie preferences at any time, e.g., via a cookie button (or a “radio button”) available on each web page, which reveals sliders or on/off options.
If a cookie is used to store a record that a user has given consent to the use of cookies, this cookie should have a lifespan of six months. The DPC considers obtaining users’ renewed consent after six months appropriate.
Any record of consent shall be backed up by demonstrable organizational and technical measures that ensure a user’s expression of consent (or withdrawal) can be effectively acted on.
CampusConnect shall also examine the role of the third parties using cookies and similar technologies on their website or app as (joint) data controllers or data processors. In particular, we shall examine the possible joint data controller issues arising from the use of third-party assets and plugins. Where necessary, we shall put in place the appropriate data processing agreement with these third parties, which must reflect the actual facts of the processing.
12.ACCESS TO INFORMATION AND UPDATING, VERIFYING AND DELETING PERSONAL DATA
At any time, you can make a request to have access to all the personal information that we hold about you. To do so simple access your profile setting tab in your CampusConnect app, then account, then data, then request data. As soon as we receive your access request, we will pass it to our data protection offer and our data processor (s). Data processors and other persons in charge shall assist us to verify the identity of the data subject making the access request, provide subject access and help the data subject to exercise his or her rights under the GDPR
Under certain circumstances, you have rights under data protection laws in relation to your personal data. Such rights may include:
Request access to your personal data.
Request correction of your personal data.
Request erasure of your personal data.
Object to processing of your personal data.
Right to withdraw consent.
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
As a registered user of CampusConnect, you can modify or update your personal information on CampusConnect at any time by accessing the Profile Settings or by contacting us at support@campusconnect.ie.
You can choose to terminate your CampusConnect Profile at any time by accessing your profile setting tab in your CampusConnect app, then account, then data, then delete account. Alternatively you can contact us at support@campusconnect.ie giving us clear instructions to terminate your account. If you choose to terminate CampusConnect Profile, your Public Profile, CampusConnect Profile and the messages you initiated will be deleted. Other Content, including but not limited to, your Content, content you have ranked, rated or syndicated in any way, messages you have exchanged with other users which have been turned into Content, feedback, other Content and/or redflag submissions, will not be removed from CampusConnect. However, we will use reasonable commercial endeavours to ensure that none of your personal information continues to be displayed on CampusConnect except to comply with our legal obligations (including crediting you as the author of your Content).
Once your account is terminated or deactivated, we shall delete the personal data relating to your account within 30 days of notification.
You can modify, update or delete your inaccurate personal information at any time by accessing your CampusConnect app profile or by contacting us at support@campusconnect.ie
13.CHANGES TO OUR PRIVACY POLICY AND YOUR DUTY TO INFORM US OF CHANGES
Any changes we may make to our Privacy Policy in the future will be posted on this page and where appropriate, notified to you by email or notifications. We therefore encourage you to review the Website from time to time to stay informed of how we are processing your information.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
14.USER FEEDBACK AND COMPLAINTS
We welcome questions, comments and requests regarding this Privacy Policy. These should be addressed to support@campusconnect.ie