Building a community beyond enrolment - 3 new service updates to CampusConnect
We're thrilled to announce exciting new updates to CampusConnect that go beyond pre-enrollment support and cover more parts of the student lifecycle. At CampusConnect, we're dedicated to ensuring students have the support they need from application to successful graduation, including re-engagement as alumni.
Connecting Students Every Step of the Way
CampusConnect now offers a range of features designed to support students at every stage of their journey:
1. Community Live Chats:
Connect with students in real-time! Our Community Live Chats feature allows applicants, offer holders, and new students to engage directly with university services, faculties, and ambassadors. Whether it's questions about admissions, course offerings, or campus life, students can get instant support and build connections right from the start. This feature enhances engagement and fosters a sense of community even before students step foot on campus. Learn more about how to add support teams to your CampusConnect here.
2. Multi-Team Collaboration:
Collaboration made easy! With Multi-Team Collaboration, university departments can work together seamlessly to provide comprehensive support for new students. From academic advising to career services, this feature creates a unified transition support system. By breaking down silos and ensuring consistent communication, universities can enhance conversion rates and improve early retention. Discover how multi-team strategies enhance conversion and early retention here.
3. Buddy Matching:
Personalized support at your fingertips! Our new Buddy Matching feature connects students with mentors or peers who share similar interests or backgrounds. Whether it's academic advice, navigating campus life, or just having someone to chat with, students can find the support they need. Buddy Matching fosters meaningful relationships and provides a support network throughout the university journey, increasing student success and satisfaction. Find out more about navigating university transition with CampusConnect's partner community event programme here.
A Seamless Experience for Universities and Students
These enhancements are seamlessly integrated into each university's community app, providing a cohesive experience for students. What's more exciting is that these services are available on both web and mobile platforms, ensuring accessibility for all users. And the best part? They can be rolled out instantly to support September 2024 cohorts.
Ready to Elevate Your Student Experience?
With CampusConnect, your institution can provide comprehensive support that spans the entire student lifecycle. From the first inquiry to post-graduation success, we're here to help every step of the way.
Get in touch with us today for a personalized walkthrough and see how CampusConnect can transform your student support strategy!