At CampusConnect, we're dedicated to enhancing the student experience throughout the entire university journey. Traditionally, our clients built online communities focused on pre-enrolment support to boost conversion rates. Now, some universities and business schools are extending the use of CampusConnect beyond enrolment to improve student retention and success. This approach supports students' transition into university life and promotes collaboration between departments, ensuring a cohesive support system.

Preventing student isolation and loneliness

In today’s digital age, preventing student isolation is crucial. The 2023 Student Academic Experience Survey showed that 1 in 4 students feels lonely most or all of the time – and that number is growing. Despite being surrounded by potential friends, many students still feel isolated. CampusConnect provides a social digital experience that encourages students to engage and connect with their peers. By fostering an online community, CampusConnect helps create a sense of belonging, reducing loneliness and supporting mental wellbeing and academic success.

Continuous support for a seamless transition

Keeping students engaged with CampusConnect post-enrollment provides ongoing support that helps them settle into university life. This ensures students have access to vital resources and answers to their questions as they navigate their new environment. The platform transitions from facilitating initial connections to offering comprehensive support, enhancing the overall student experience.

Enhanced communication channels

One of the key benefits of extending CampusConnect's use period is the enhanced communication it provides. University departments, such as accommodation teams, can use their bespoke platform to maintain a direct line of communication with students. This allows them to post announcements, answer questions, and offer support even after students have arrived on campus.

Shifting focus: from getting in to getting on

This innovative approach transforms community dynamics: applicants join the community to make friends and get excited about university life and stay within it to support their transition and integration. This additional focus helps address students' immediate needs and fosters a supportive environment that aids in their success.

Cross-institutional collaboration 

We emphasize bringing teams from across the university together to support student progression. This collaborative approach breaks down silos within the institution, promoting seamless coordination and consistent support across different departments. By aligning efforts, universities create a unified support system that enhances student engagement and retention.

Working example: Canterbury Christ Church University

Canterbury Christ Church University is a prime example of how extending CampusConnect's use can benefit both students and institutions. By implementing single sign-on capabilities, CCCU allows students to transition from personal email accounts to university credentials post-enrollment. This seamless integration provides students with continuous access to the University’s CampusConnect community, maintaining a consistent support space.

Why this matters for admissions teams

For admissions teams, adopting this extended support approach means offering comprehensive assistance to students, ensuring they feel connected and supported throughout their university journey. This strategy improves retention rates and enhances student satisfaction and success.

Learn more

We encourage universities and business schools to explore the benefits of extending CampusConnect's use period beyond enrollment. Book in a chat with us to discover how this innovative approach can transform your student engagement and retention strategies.